Seminars Individually Tailored to
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Businesses
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Schools
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Churches
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Medical Offices
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Day Care Centers
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Nursing Homes
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Training and Staff Development for Businesses
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Seminars by Ms. Dawson are direct proven ways of increasing
communication skills.
Your staff is your most effective tool. Help them create and promote
a positive image and learn techniques and skills for increased performance
and efficiency
Ms. Dawson will tailor each seminar to meet a particular need.
Topics address employer-employee relationships, communication among staff
and the general public, and understanding of basic communication skills:
- "Why are first impressions critically important?"
- "What are communication skills?"
- "What do people really want?
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Satisfaction: Appropriate greetings, communication, body language,
listening skills and response.
Telephone Skills
Greetings, correct grammar, voice tone, voice volume,
telephone manners fluency, and giving and receiving information.
Employer/Employee Relationships:
Offering assistance, asking for assistance, voice tone, turn
taking, body language, and listening skills.
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Communication Seminars
Informal Group Setting
Group Participation
Improves awareness of personal and professional
situations
Promotes effective and appropriate communications |
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