Virtual Airlines

Cyber Air General Operations Manual

Revision 33    September 21, 2005

Download the General Operations Manual in Word .doc format here.

 
Introduction

Cyber Air Virtual Airlines was founded by William D. Alderson and began operations in October 1994 in the FSFORUM of Compuserve Information Service. In 1996, Cyber Air expanded its operations to the Internet and World Wide Web. In the fall of 1998 Cyber Air merged with American Wings Airlines. Today, Cyber Air is one of the largest and most established VA’s in the world with passenger and cargo operations worldwide.
 

Cyber Air Culture

Cyber Air is a community airline. Since the nature of our business is not business at all, our goal is to make the Virtual Airline experience fun for everyone, including other VA’s. Cyber Air continues to have an open-door policy for sharing information and aircraft with other members of the Virtual Airline community so long as the information and files are not used for profit. To keep our goal of participating in a community rather than a competitive environment, it is policy for the Cyber Air staff to treat our pilots and everyone in the community with respect.
 

Becoming a Cyber Air Pilot

The only requirements for joining Cyber Air is that you have a valid internet e-mail address and use a computer based flight simulator with real-world airports. You may join Cyber Air by filling out a sign-up form on our home page. During sign-up you will be given two choices of a hub assignment. Every effort will be made to place you in the hub of your choice. Pilots may also request a hub change at any time during their career. There are no minimums for the amount of hours a pilot puts in, but we do ask that you complete at least one round trip flight per month. We also request that your hub captain be notified if you will be inactive for any amount of time, or wish to resign.

Any pilot joining Cyber Air from another airline can be credited his full hours from previous virtual airline employment provided his record can be verified. This can be done either through the previous employer web site or by email with his former hub captain or other responsible staff at the virtual airline.
 

Cyber Air Operations

The Cyber Air operates from a headquarters at Skunk Field (KCSW), located in Sterling, Illinois about 76 miles due west of Chicago, IL. Cyber Air operates hubs in the following cities:
 

Hub City Hub Airport
Chicago, IL  KORD
Dallas/Ft Worth, TX KDFW
Denver, CO KDEN
London, UK EGLL
Miami, FL KMIA
Munich, Germany EDDM
New York, NY KJFK
San Francisco, CA KSFO
 

Cyber Air has two other divisions operating independently from the above hubs.

The Disaster Air Relief Team (DART) Division of Cyber Air has been contracted by the US Government to provide a "First Response" airlift capacity when disasters occur worldwide. DART bases are currently at Washington Dulles (KIAD) and Los Angeles (KLAX). Cyber Air pilots from all hubs have the ability to fly DART missions.

Fleet Support is a Division of Cyber Air responsible for aircraft maintenance worldwide. When an aircraft experiences a mechanical problem and is unable to return to a Cyber Air maintenance base, Fleet Support will be sent immediately to the site of the problem. Fleet Support also provides services for several other virtual airlines. All pilots can file emergency reports from the main Cyber Air web site.
 

Cyber Air Pilot Ranking System

Pilot rank is based on the flight hours accumulated. All hours flown using Cyber Air aircraft on Cyber Air business is considered.
 

 
Pilot Ranking Flight Hours
First Officer  < 10 Hours
Captain 10 Hours +
Senior Captain 40 Hours +
Commercial Captain 100 Hours +
Sr. Commercial Captain 250 Hours +
ATP Captain 500 Hours +
Sr. ATP Captain 750 Hours +
ATP Master 1000 Hours +
Check Airman 3500 Hours +
 

Flying Routes

A route bidding system is used to determine what routes you will fly in a given week. Each Hub Captain is responsible for implementing his own bidding system. Routes can be bid by aircraft tail number or by bid line number. If you bid by aircraft, you will fly all the flight segments associated with that aircraft tail number. If you bid by line number, you will fly only a few legs rather than the aircraft’s entire rotation. The bidding process may vary slightly at each of the hubs.
 

Pilot Reports (PIREPS)

After you have completed your flight assignments, you are required to submit a PIREP to the hub captain either via the web site or e-mail. When you file your PIREP, it should include your last name, pilot ID #, date you did the flight, tail number, type aircraft used, flight number, departure airport, destination airport, time out (in GMT), time in, duration of flight in decimal format (i.e. 2.45 hrs), fuel out (in pounds), fuel in, total fuel burn, any comments you care to make regarding the flight. Pilots who wish to, may add more details of their flight such as air routes flown, type of approach, passengers carried, VATSIM used, real weather used, etc.
 

Flight Realism

Pilots are encouraged to make their flights as realistic as possible, as this adds to the excitement and authenticity of the simulation. For a challenge try using real weather or virtual air traffic control (VATSIM). VATSIM is a virtual air traffic control system done over the internet in real time as you fly using two freeware applications, Squawkbox (pilots) and Procontroller (controllers). Using Squawkbox you fly under actual ATC from an operator using Procontroller. For more information on VATSIM, the freeware and to register check out the VATSIM site at: vatsim.net . Cyber Air’s flights are identified with the CYB prefix in the VATSIM system.
 

Cyber Air Staff

William Alderson
Founder / Chairman / Lead Aircraft Designer

Nicholas Hoffmann
President / CEO

Bruce Robertson
President, DART Division / San Francisco (KSFO) Hub Captain

James Crummy
Executive Vice President / President, Fleet Support Division

Chris Schnaedelbach
Senior Vice President, European Operations / Munich (EDDM) Hub Captain

Anthony Lodl
Vice President, North American Operations

Frank Eigenthaler
Vice President, Maintenance and Engineering

Ronnie Rafferty
Vice President, Flight Standards & Training Division / Miami (KMIA) Hub Captain

Rainer Brinkschulte
Director, Special Events and ATC Department

Mike Bell
Chief Pilot & Director, Line Operations

David Bowen
Chief Instructor, Europe Operations

Mark Tomassoni
Chicago (KORD) Hub Captain

Fred Rosenbaum
Dallas (KDFW) Hub Captain

Tom Lannon
Denver (KDEN) Hub Captain

Doug Johnson
London (EGLL) Hub Captain

Cliff Bolduc
New York (KJFK) Hub Captain


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Copyright 2005 Cyber Air