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SHAWN HENDRICKS

shawn_h@sprynet.com

SUMMARY OF EXPERIENCE

Information Technology project management, network management; system administration; consultation; help desk; software/hardware maintenance, installation, documentation and upgrades; Solaris, Linux and Windows 2000/XP/NT/9x/3.x operating systems; C, Pascal, and BASIC computer programming languages; electronics technician; radiological control; logistics support; and quality assured work.

CIVILIAN EDUCATION

        Associate of General Studies, Cochise Community College, 1993
        ISC2 Certificed Information Security Specialist, 2008
        Cisco Certified Network Associate
        Microsoft Certified Systems Engineer
        Microsoft Organizational Unit Administrator
MILITARY
        Army Organizational Leadership for Executives
        Army System Administrator/Network Manager Security Course
        Navy Propulsion Nuclear Reactor Operator course
        Primary Systems Valve Operator course
        Electronics Technician school
        Electronics Technician Maintenance course
        Army Basic Medical Specialist (91B10) school
SPECIAL SKILLS

Network management, computer hardware and software installation and maintenance, leadership, technical documentation and training.

EXPERIENCE

        Information Technology Management Specialist, YA-02
        November 2007 to present
Returned to Technology Applications Office, Fort Detrick, Maryland. Assigned duties as IT Management Specialist. Completed training and was awarded Level III Certification in Information Technology Acquisition. Received Army training and, together with self-study, successfully passed the CISSP exam and was awarded certification. Worked for a period as the Information Assurance Security Manager. Reassigned duties as help desk operator and Lean Six Sigma coordinator when having one became an organizational mandate. Completed LSS Green Belt training. Created several network interconnect drawings, updated rack face elevation drawing, created building drawings and completed other drawings as required. Drawings were in MS Visio and several were essential contributions to TAO's successful DIACAP (Defense Information Assurance Certification and Accreditation Process). Completed several MS Project packages to variously estimate project timelines and for inclusion into Lean Six Sigma packages. Completed the Army's LSS web-based application training in Power Steering. Uploaded documents for three project starts. I work closely with a Lean Six Sigma contractor. I have been mentoring others in the use of the Army's web-based A&VTR (Asset and Vulnerability Tracking Resource) and APMS (Army Portfolio Management System).
        Information Technology Specialist, Program Manager, GS-12
        March 2005 to October 2007
Accepted Temporary Change of Station orders to Camp Bondsteel, Kosovo. Project manager for several IT assignments such as a multi-version upgrade of the Camp Bondsteel and Camp Monteith telephone switch systems. Prevented costly overheat damage, replacement and repair plus sattelite transciever downtime by having a cooling system installed directly to the solid state power amplifier at Camp Monteith. Coordinated the removal of satellite and information technology assets during the closure of the American forward operating base ('Russian Camp') at Kamanica. Coordinated the majority of the satellite, microwave and other inforamation technology portions of the Camp Monteith closure. Drove much of the migration of several hundred information technology assets from Camp Monteith to Camp Bondsteel to include machine accounts, domain user accounts, email accounts, network shares, new cabling infrastructure, and relocation of networking and server nodes. Wrote the Statement of Requirements for the dismanteling and disposal of a 10 meter satellite dish. Wrote the Statement of Requirement for the installation of the cable infrastructure to be installed in the new Audie Murphy building. Wrote the Statement of Requirements for the cabling of the Polish/Ukrainian Battalion offices on Camp Bondsteel. Evaluated contractor proposals and selected recommended contractor proposals to the Contracting Officer, all of which were finally selected. Calculated Independant Government Cost Estimates for several projects. Acted as the Contracting Officer's Representative for several installation contracts. Escorted inspection teams throughout the Kosovo Area of Responsibility to complete antenna tower surveys required prior to implementing upgrades required to bring them into compliance with government standards (aircraft lighting, lightning protection, ground marking, structural, ice load capacity, safety, etc.). Completed Lean Six Sigma Yellow Belt training.
        Information Technology Specialist, Network Manager, GS-12
        June 2004 to March 2005
Department of Army technical lead within the G-6 of the 7th Army Training Command in Grafenwoehr, Germany. I supported users by installing, upgrading, and managing their computers and domain/email accounts. I installed and configured software required to make their PCs standards and Information Assurance directives compliant. I was the acting G-6 during a period when no G-6 was available. I designed standard operating procedural documents. I promoted and approved training to enhance the technical capabilities and competencies of members of the G-6 shop. I led the server consolidation migration and the subsequent migration to Active Directory under Windows 2003. I was appointed the Government Purchase Card Approving Official, the Information Assurance Officer and the backup SIPRNET Administrator along with appointment as Information Management Officer and Organizational Unit Administrator. I used Dameware, Update Expert, the Microsoft Management Console and Harris STAT scanner to establish and enforce IAVA compliance and the Army's Asset and Vulnerability Tracking Resource (A&VTR or Avatar) for compliance reporting. I provided training to novice and journeyman-level technicians and performed a great many 'additional duties as assigned.'
        Information Technology Specialist, Project Manager, NH-3 
        November 1999 to May 2004
Department of Army managing sensitive information technology projects, contracting officer’s technical representative, Intelligence community, Windows NT/2000 networks, network design, software and hardware specification, firewalls, VPNs, INMARSAT M4 satellite telephone with data, cryptographic equipment, source selection evaluation board, technical research, market research, technical writing and configuration management in a secure environment.
        Network Administrator
        June 1998 to November 1999
Relocated to administer the network at the United States Army Reserve Kelly Support Facility. NT network and Microsoft Exchange Server administration, customer help desk, hardware and software installation and maintenance, network design documentation, user training in network and desktop applications, writing weekly and monthly reports and maintaining the computer inventory.
        Senior Computer Systems Analyst
        January 1997 to June 1998
Interfacing equipment alarms and information with monitoring software for the Fiber Optic Cable System in Korea. Perform site-by-site installation and checkout of software, beginning in Uijong Bu in the north through Pusan in the south. Coordinate the site level installations with the overall monitoring system. Researched and wrote the for the Messaging Systems Engineering Directorate, Information Systems Engineering Command.
        Electronics Technician/Flight Crew
        July 1994 to January 1997
Maintain, troubleshoot and repair electronic and electrical equipment; launch, position, and recover Tethered Aerostat Radar System(TARS); maintain site facilities, vehicles and equipment and watch standing with data collection and computation.
        Computer Sales
        April 1994 to July 1994
Match customer goals to system requirements, generate bids and price quotes, invoice systems, ring up sales, deliver and install computer systems, familiarize new buyers with software and hardware, telephone support, troubleshooting and repair.
        Owner/operator, Shawn's Software
        May 1993 to present
Cottage industry programming of educational software written in Basic and C and its marketing. Products to date are Mathbomb, Sharemath and Shorten.
        Electronics Technician (government contractor)
        March 1988 to May 1993
Computer programming in C and BASIC, software maintenance and documentation, analog and digital circuit design and documentation, prototype fabrication, equipment installation, systems troubleshooting and repair, jammer operation, radio frequency monitoring and operation, helicopter and ground vehicle electronics installation, carpentry, and metal bending.
        Electronics Technician (submarine antennas)
        August 1987 to February 1988
Quality assured work and testing, submarine electronics systems maintenance, systems modifications, hydraulics repairs, writing and correcting controlled (quality assured) work packages, calibration test scheduling, and work group supervision.
        Nuclear Propulsion Plant Maintenance Supervisor - Electronics
        February 1982 to August 1987
Safe operation of the nuclear reactor aboard USS Pollack SSN 603, maintenance and testing of S5G nuclear reactor plant instruments, logging and monitoring of S3G core 3 submarine nuclear reactor data, nuclear and steam plant electronics maintenance and repair, nuclear grade components inspection and testing, confidential technical library, trouble log and training of junior personnel.

ACCOMPLISHMENTS

        Author of Defense Messaging Design Guide - Software Engineering for the Messaging 
        Systems Engineering Directorate, Information Systems Engineering Command (ISEC)
        Creator of SHAREMATH children's math program (BASIC)
        Creator of MATHBOMB children's math game (C)
        Co-author of the E.M.E.T.F. Voice Scoring Facility Procedural Manual
        Author of the Voice Scoring Facility Hardware Manual
        NASA/Emhart Design the Future 2004 Merit Prize Winner
        Led the 7th Army Training Command Server consolidation effort.
        Led the 7th Army Training Command conversion to Active Directory.

EQUIPMENT

Multimeter, frequency counter, spectrum analyzer, distortion analyzer, time domain reflectometer, signal generator, oscilloscope, RF and audio amplifier, tone generator, oscillator, variable and fixed attenuator, directional coupler, schematic capture and printed circuit-board layout software, power meter, personal computers, military and civilian voice and digital radio equipment, pressure and differential pressure transducers, radiac meters, self-reading pocket dosimeter, nuclear instrumentation, airborne particulate radiation detectors, primary nuclear plant instrumentation, steam generator water level control system, position control instrumentation, movie lighting and sound, camera dolly, dolly track and more.

SECURITY CLEARANCE

T.S.



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Updated July 12 at 5:00 pm. shawn_h@sprynet.com